Information We Collect

At Skilorin Link, we collect information that helps us provide better educational services and improve your learning experience. When you register for our journalistic writing programs or browse our website, we gather both personal and technical information to ensure smooth operations.

• Personal details like your name, email address, phone number, and educational background when you enroll in courses
• Payment information processed through secure third-party payment gateways for course fees
• Technical data including IP addresses, browser types, device information, and website usage patterns
• Learning progress, assignment submissions, and interaction data within our educational platform
• Communication records when you contact our support team or participate in course discussions

We don't collect sensitive personal information like religious beliefs, political opinions, or health data unless specifically relevant to a particular journalism course context and with your explicit consent.

How We Use Your Information

Your information serves specific purposes related to education and service delivery. We use collected data primarily to manage your enrollment, track learning progress, and provide personalized educational experiences tailored to your journalistic writing goals.

• Managing course enrollments, scheduling, and providing access to learning materials
• Personalizing your learning experience based on your progress and interests
• Sending important updates about courses, schedules, and educational opportunities
• Processing payments and maintaining financial records for our accounting purposes
• Improving our website functionality and user experience through analytics
• Providing customer support and responding to your inquiries promptly

We never use your information for automated decision-making that could significantly affect your educational opportunities. All course evaluations and progress assessments involve human review by our qualified instructors.

Information Sharing and Disclosure

We maintain strict policies about sharing your personal information. Your data stays within our organization except for specific circumstances where sharing is necessary for service delivery or required by law.

• Trusted service providers who help us operate our platform, process payments, or provide technical support
• Educational partners or guest instructors when relevant to your enrolled courses
• Legal authorities when required by Indian law or to protect our legitimate interests
• Professional bodies or certification organizations when you're pursuing accredited qualifications

All third parties we work with are contractually bound to protect your information and use it only for the specific purposes we've authorized. We regularly review these relationships to ensure your privacy remains protected.

Data Security Measures

Protecting your information is a top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

• SSL encryption for all data transmission between your browser and our servers
• Secure servers with regular security updates and monitoring located in India
• Access controls ensuring only authorized staff can view your information
• Regular security audits and vulnerability assessments of our systems
• Encrypted storage of sensitive information including payment and personal details

While we take comprehensive measures to protect your data, no online system can be 100% secure. We continuously update our security practices and promptly address any identified vulnerabilities to maintain the highest level of protection possible.

Your Rights and Choices

You have several rights regarding your personal information under Indian data protection laws. We respect these rights and provide clear procedures for exercising them.

• Access your personal data and receive a copy of the information we hold about you
• Correct or update inaccurate information in your profile or course records
• Request deletion of your data when it's no longer needed for educational purposes
• Withdraw consent for marketing communications while continuing your courses
• Port your educational records to another institution in a structured format
• Lodge complaints with data protection authorities if you're unsatisfied with our response

Some limitations apply to these rights, particularly when information is required for ongoing educational services or legal compliance. We'll explain any restrictions when responding to your requests.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences and track how you interact with our educational platform.

• Essential cookies required for website functionality and course access
• Analytics cookies that help us understand user behavior and improve our services
• Preference cookies that remember your settings and customization choices
• Marketing cookies for displaying relevant educational opportunities

You can control cookie settings through your browser preferences, though disabling certain cookies might affect website functionality. We don't use cookies to track you across other websites or for purposes unrelated to our educational services.

Data Retention

We keep your information only as long as necessary for providing educational services and meeting our legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

• Student records and course completions: 7 years after course completion for certification purposes
• Financial records and payment information: 7 years as required by Indian accounting laws
• Marketing communications data: Until you unsubscribe or request deletion
• Website analytics data: 26 months from collection date
• Support communications: 3 years for quality improvement purposes

After retention periods expire, we securely delete or anonymize your information. In some cases, we may retain anonymized data for research and service improvement purposes without any personal identifiers.

International Transfers

While we primarily operate within India, some of our service providers and technology platforms may process your data internationally. When this happens, we ensure appropriate safeguards are in place to protect your information.

Any international transfers comply with Indian data protection requirements and include contractual protections to maintain the security and privacy of your information. We regularly review these arrangements to ensure they meet current legal standards.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.

Minor updates that don't affect how we handle your information may be posted without additional notification. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can contact us to discuss your options or exercise your data rights as described above.